Privacy policy of Smaak
Smaak is a commercial name for Matthys; Sandrino BE0763466808. This privacy policy is effective as of May 1, 2025.
In this privacy statement, we explain what personal data we collect, why we collect it, and how we handle it. We ensure that your data is stored securely and not shared with others.
My details
Matthys, Sandrino (commercial name Smaak)
Business address: Abdijstraat 4 bus 0022; BE-9220 Hamme
VAT number: BE0763466808
Email: info@smaak.design
Telephone: +32 (0)471/03 86 84
Website: https://www.smaak.design
Consent
By using the information and services on https://www.smaak.design, you agree to our privacy policy and the terms and conditions we have included in it.
Responsibility and data processing
Smaak (Matthys, Sandrino) acts as the data controller for the personal data collected in connection with the execution of the agreement and the services provided. Smaak (Matthys, Sandrino) processes the client's personal data in accordance with applicable laws and regulations, in particular the General Data Protection Regulation (GDPR).
What data is collected?
Smaak (Matthys, Sandrino) collects and processes the personal data necessary to carry out the assignment, such as:
Contact details (such as name, address, email address, telephone number)
Company information (if applicable)
Work progress information, such as project details, communications, and client feedback
Payment details for billing and payment of services provided
Data regarding design preferences and specifications of the interior design or 3D visualization.
IP address & website behavior
information upon registration for access to the member portal.
Purposes of data processing
The personal data are collected and processed for the following purposes:
Carrying out the agreement with the client and providing the agreed services (such as creating 3D visualizations and interior designs).
Managing customer relationships, including communicating with the client about the project.
Being able to provide correct information about services and offers.
Providing invoices and payment information.
Improving the quality of services provided.
Compliance with legal obligations, such as tax legislation.
Smaak (Matthys, Sandrino) only collects data that you provide as a natural person, for example via the contact form, your account or when placing an order.
Data relating to a legal entity may be collected and stored from various sources for commercial purposes.
Sharing your data with third parties
Smaak (Matthys, Sandrino) only shares your data with third parties if this is necessary for the provision of services.
Think about:
Our payment provider (e.g. Mollie, Wix palmend, etc.)
Shipping of physical goods (e.g. PostNL, DHL)
Web hosting and email services
Accounting software or administration office
When sharing data with third parties applies, Smaak (Matthys, Sandrino) follows the following regulations:
Smaak (Matthys, Sandrino) will not sell, rent or otherwise share the client's personal data with third parties, unless this is necessary for the execution of the agreement or when this is required by law and regulations.
Third parties who gain access to the client's personal data, such as subcontractors or suppliers involved in the project (for example for technical support or software deliveries), will be obliged to ensure the same privacy protection as the company itself.
Smaak (Matthys, Sandrino) may also share personal data with official bodies if this is legally required (for example, in response to requests from tax authorities).
Sharing your data with third parties (international)
Smaak (Matthys, Sandrino) processes the client's personal data primarily within the European Economic Area (EEA). If personal data is transferred to countries outside the EEA, Smaak (Matthys, Sandrino) will ensure that the transfer complies with the requirements of the GDPR and that sufficient safeguards are in place to ensure the level of data protection, for example, through the use of standard contractual clauses or other approved mechanisms.
How long is data retained?
Smaak (Matthys, Sandrino) will not retain your data longer than necessary. In general, we apply the following retention periods:
The client's personal data will not be retained for longer than necessary for the purposes for which they were collected, or as required by law and regulations.
Order and invoice data may be retained for up to seven years after the last invoice to comply with legal obligations, such as tax and administrative laws. Data that is no longer relevant to the execution of the agreement will be securely deleted or anonymized.
Email and communication can be kept for approximately 2 years.
Account data related to the member portal will be retained as long as your account is active and will be destroyed immediately upon deletion of your account.
Inactive member accounts will be deleted after 2 years.
The use of cookies
https://www.smaak.design uses cookies to improve the user experience. These may include functional, analytical, and (optional) marketing cookies.
A visitor's behavior on the website is tracked to determine which pages are performing well, which pages are visited and for how long, and which web page referred the user. We also track the information your browser shares. This information is kept strictly anonymous.
When you first visit our site, you will be given the opportunity to indicate your preferences.
Here you can choose to allow only the necessary cookies that are required for the website to function properly.
Monitor visitor behavior
https://www.smaak.design uses various techniques to track who visits the website, how they behave on the website, and which pages are visited. This is a common practice for websites because it provides information that contributes to the quality of the user experience. The information we collect via cookies includes IP addresses, browser type, and the homepages visited.
Smaak (Matthys, Sandrino) also monitors where visitors first arrive on the website and the page they leave from. This information is kept anonymously by Smaak (Matthys, Sandrino) and is not linked to other personal information.
Disabling cookies
You can choose to disable cookies. You can do this using your browser's settings. You can find more information about these options on your browser provider's website.
Minors
The services and products of Smaak (Matthys, Sandrino) are not aimed at persons under the age of 18, unless they have permission from a parent or guardian.
Security
Smaak (Matthys, Sandrino) takes appropriate technical and organizational measures to protect the client's personal data against loss, unauthorized access, destruction, or alteration. This includes encryption of sensitive data, SSL certificates (HTTPS), strong passwords, access restrictions, and regular updates of security systems.
Smaak (Matthys, Sandrino) uses secure servers and encrypted communication channels to protect the client's data.
Changes to this statement
Smaak (Matthys, Sandrino) reserves the right to amend this privacy statement. The most current version is always available on the website https://www.smaak.design. We will notify you of any significant changes by email or through the member portal.
Your rights
The client has the right to submit the following requests at any time regarding the personal data processed by Smaak (Matthys, Sandrino):
Access: The right to know which personal data about the client is being processed.
Correction: The right to have inaccurate or outdated personal data corrected.
To withdraw your consent (for example for newsletter)
Erasure: The right to have personal data erased (under certain conditions, for example when the data is no longer necessary for the purposes for which it was collected).
Restrictions: The right to restrict the processing of personal data in certain situations.
Portability: The right to receive your personal data in a structured, commonly used and machine-readable format and to transmit it to another controller.
Objection: The right to object to the processing of personal data based on legitimate interest or for direct marketing purposes.
To file a complaint with the Dutch Data Protection Authority
The client can exercise these rights by submitting a written request to Smaak (Matthys, Sandrino) using the contact details provided in the agreement. Smaak (Matthys, Sandrino) will process the request within the legally stipulated period of one month.
To ask
If you would like to receive more information, or have any questions about the privacy policy of Smaak (Matthys; Sandrino) and specifically https://www.smaak.design, you can contact us by phone or email.